| Goal
| Measure
| Comments on Achievement
|
| Improve accessibility |
Web Accessibility Initiative (WAI) Level
AA compliant |
- Consider accessibility principles throughout all developments
including Content Management System (CMS)
- Linked to Web Standards
compliance
|
| Improve usability |
Above 80% overall task success rate and below 3.0 average task rating
(see previous usability study) |
- Restructure site to provide an intuitive structure and navigation
scheme
- Include additional navigational aids such as breadcrumb
trail and related sections cross-linking
- Improve search result
relevance and functionality with eGMS compliance
|
| Increase direct Service content creation |
50% of updates completed by Service staff within 6 months |
- New CMS to deliver a simple interface for direct content editing
while maintaining Web Standards compliance and site structure flexibility
|
| Increase site use |
Increase site visits to 150,000 per month by June 2005 |
- Develop new site features including events calendar, online mapping
and forms store
- Consider other content “hooks” such as weather forecasts, webcams, newsfeed and downloadable wallpaper
- Include standard page features such as print page, email link and
bookmark button
- Produce marketing strategy including formal
launch
- Linked to Web Standards compliance, improved usability
and reduced download times
|
| Reduce page download times |
Total page size not to exceed 80k for home page and 60k for standard
content page (see Competitive
Analysis)
|
- Text-based navigation
- Searchable library of optimised
images for content editors
- Linked to Web Standards compliance
|
| Simplify Electronic Service Delivery (ESD) integration |
eGIF
compliant applications (including CMS) wherever desirable and practicable |
- Technical architecture of site to afford simple and flexible
application integration
- Linked to Web Standards compliance
|
| Widen client device compatibility |
XHTML 1.0 (Transitional) and CSS 2.0 compliant |
- Consider web standards principles throughout all developments
including CMS
|
