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From analysis of the Competitive Set there are a number of considerations that could be incorporated into the new site - detailed below - with the possible benefits they may have.

Design based features

Issue

Benefits

Fixed width page layout - Maintains page display and integrity
- Ensures consistency across various enduser platforms
Site name and URL on homepage - Imediately identifies the Council if users have indirectly accessed the site.
- strengthens branding and corporate profile.
No scrolling on the homepage. - Users may not realise there is additional content further down the page.
- Acts as a clear, uncluttered introduction to the site.
Greater use of Aberdeenshire focussed image library. - Strengthens branding of Aberdeenshire site
- Brings attention to local issues
- Ownership of images and free use.
Both Content Based and Features Based Navigation - Allows more than one method of accessing information
- Accommodates various users needs
- Communicates the same content in several ways.

top of pageGeneral features

Issue

Benefits

Option of text-only page layout - more accessible for visually impaired users
- accommodates the PC capabilites of a wider audience
Option to stylise page layout - set-up and Save own content 'bookmarks' - Changes settings and appearance for individual users' preferences.
- allows users with low IT literacy to access information easily once sourced
- allows regular users to access information more readily
- makes the site more 'inviting' and interactive
Each page with file downloads should have a link to a resource that can download the relevant software required.
This information is available though not linked within each page.
- Helps customers access the information more readily.
- Appears more co-operative; reducing 'clicks' and searching by users.
- Aids Internet accessibility.
Downloads should be available in a variety of formats - Allows users to access them in a suitable format.
- Takes into consideration the variouos PC capabilities of users.
Sitemap should be query based rather than section/Service based.

- Acts as an additional method of searching for content - outwith 'A-Z' and 'Search' facilities.
- Can work well with a user's query that doesn't fit within a specific search criteria.

'Last Updated' date in some sections - Shows relevancy for more topical webcontent.
- Ensures up-to-date content visible to the public.
Print Page function on relevant pages

- Informs users that the Print facility is available.
- Encourages users to interact with the site more readily.
- Appears more co-operative with users.

top of pageContent Based Features

Issue

Benefits

Addition of book reviews within the Library section.

- More interactive site for the audience.
- Guides users to new titles.
- Promote otherwise under-read genres.
- Community Involvement Project ie Book reviews by area.

Weather forecasts - Ensures repeat visits and potential bookmarking of site.
- Increases local-based content.
News feeds - Raises profile of site content to topical/current news.
- Ensures repeat visits and potential bookmarking of site.
- Increases local-based content
More FAQ's - Greater ability to 'troubleshoot' speciific queries.
- Directs users to the correct information more quickly and accurately.
Online Payment Methods - Interactive element.
- up-to-date transaction methods in keeping with other sites.
- Accommodates the demographic scope of the Aberdeenshire users.
A listings page of all Forms available

- direct link to listings which will help quick searching.
- users can instantly ascertain if forms are/are not available.
- help users identify which forms they may need.

© 2007 Aberdeenshire Council | Page updated 25 November 2005

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