Overall Goals and Objectives
Provide a comprehensive analysis and comparison of similar sites (public bodies, community sites etc.). Evaluate features, technology, content, usability, and overall effectiveness. Compile a list of features in a matrix format to establish detailed site offerings and simple comparison methods. Generate a report of what works and what doesn't work within each site, individual site analysis and comments, and final recommendations for possible implementation into the redesigned site.
Methodology
The analysis will be conducted by eGovernment team members, compiled by the Content Editor and the final report produced by the Project Leader. Individuals participating in this analysis are classified as potential users, and will be conducting several task-oriented tests for each of the sites with a user-based orientation, instead of a developer's point of view. This analysis, though informal, will allow a range of observations, input, and overall use of each site.
The analysis will be conducted in three phases
- Individual Analysis (Heuristic)
- Informal Usability Testing (Task-Oriented)
- Features Comparison
Deliverables
The report will contain a detailed overview of each site, including screenshots, specific features and differentiating factors, and ratings which will include usability, ease of use, and overall rating. Also included will be a comprehensive features grid, which shows a breakdown of the comparison sites into specific categories, and specific features divided into graphic, technical, content, and site-specific categories. The final report will also contain recommendations for the possible implementation of specific features that were highly rated and should be considered in the site's redesign.
(Note: The information compiled in this report is not statistically significant. It is based on general use and informal opinions and should be taken as recommendations only.)
